Privacy Policy
At FitDNA Nutrition, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
Personal Information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via payment gateways)
Technical Information:
- IP address
- Browser type
- Device information
- Website usage data (cookies, analytics)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations, updates, and notifications
- Improve website performance and user experience
- Send promotional emails (only if you opt-in)
- Prevent fraud and unauthorized transactions
3. Payment Security
- All payments are processed through secure, PCI-DSS compliant payment gateways
- FitDNA Nutrition does not store or access your card or UPI details
- Sensitive payment information is handled directly by trusted third-party payment providers
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
You can disable cookies through your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
- Delivery and logistics partners (for order fulfillment)
- Payment gateway providers (for secure transactions)
- Legal authorities (if required by law)
6. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, misuse, or loss.
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
9. Children’s Information
FitDNA Nutrition does not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Privacy Policy
FitDNA Nutrition reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
FitDNA Nutrition
📧 Email: contact@fitdnanutrtion.com
📞 Phone: +91 80065 09990
🕒 Support Hours: Monday – Saturday (11:00 AM – 6:00 PM)