Privacy Policy

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Privacy Policy

Effective Date:1 November 2024

At FIT DNA NUTRITION PRIVATE LIMITED we, safeguarding your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (the "Site") and services, including purchasing nutraceuticals, gym supplements, and health supplements.

We are committed to complying with applicable laws and regulations, including the Food Safety and Standards Authority of India (FSSAI) and the Information Technology Act, 2000.

1. Information We Collect

1.1 Personal Information

When you interact with our Site, register for an account, or participate in our loyalty programs, we may collect:

• Full      name
• Contact      information (email address, phone number)
• Shipping      and billing address
• Payment      details (processed securely via third-party gateways)
• Purchase      history and preferences
• Loyalty      program activity (points accrued, redeemed, and related details)

1.2 Non-Personal Information

We also collect technical and behavioral data such as:

• IP      address and browser type
• Device      information
• Browsing      history and Site usage patterns

2. How We Use Your Information

We use your information to:

• Fulfill      orders and provide seamless delivery.
• Manage      your participation in our loyalty program and rewards.
• Process      secure payments via trusted third-party gateways.
• Enhance      your experience by offering personalized product recommendations.
• Notify      you about promotions, offers, and loyalty rewards.
• Ensure      compliance with applicable food safety and legal regulations.

3. Sharing Your Information

We respect your privacy and will only share your information as follows:

3.1 Service Providers

• Payment      Gateways: Trusted third-party payment      providers to process transactions securely.
• Logistics      Partners: For order delivery and      tracking.

3.2 Regulatory Compliance

We may disclose your information to governmental authorities to comply with FSSAI guidelines, tax requirements, or other legal obligations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance      Site functionality and improve user experience.
• Track      loyalty program activities.
• Deliver      targeted advertising based on browsing behavior.

You may adjust your browser settings to disable cookies; however, this could limit certain features on our Site.

5. Loyalty Programs

When you enroll in our loyalty program:

• Points      are accrued based on purchases made on our Site.
• Information      related to your loyalty account (e.g., points earned, redeemed) will be      securely stored and used solely for managing the program.
• Terms      and conditions of the loyalty program are available on the Site.

6. Data Security

We employ advanced security measures to protect your personal information, including encryption, secure servers, and regular system reviews. Despite these precautions, no method of transmission or storage can be guaranteed entirely secure.

7. Your Rights

Under Indian law, you have the following rights:

• Access      and Correction: Review and update your      personal data.
• Data      Deletion: Request deletion of your data      (subject to legal and transactional requirements).
• Opt-Out: Unsubscribe from marketing communications at any time      by using the "unsubscribe" link in our emails.

8. Legal Compliance

We adhere to FSSAI guidelines for selling nutraceuticals and supplements and comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000.

9. Third-Party Links

Our Site may include links to external websites or services. We are not responsible for the privacy practices or content of these third-party platforms. Please review their privacy policies before providing your information.

10. Updates to This Policy

We reserve the right to revise this Privacy Policy at our discretion. Any changes will be reflected on this page with an updated "Effective Date."

11. Contact Us

For any queries or concerns regarding this Privacy Policy, you can reach us at:

FIT DNA NUTRITION PRIVATE LIMITED
604 Govardhan Sky Mall, Khatipura Road, Jothwara, Jaipur (Rajasthan) -India 302006
Email: fitdnanutrition@gmail.com
Phone: 800650990