Terms and Conditions of Use

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 Terms and Conditions of Use
Effective Date: 1 Nov 2024

Welcome to the online store of FIT DNA NUTRITION PRIVATE LIMITED (“we,” “our,” or “us”). By accessing or using our website (the “Site”) or purchasing our products, you agree to comply with the following Terms and Conditions of Use (“Terms”). Please read them carefully before using the Site or placing an order.

1. General Information
Company Name: FIT DNA NUTRITION PRIVATE LIMITED
Address: 604 Govardhan Sky Mall, Khatipura Road, Jothwara, Jaipur, Rajasthan, India - 302006
Email: fitdnanutrition@gmail.com
Phone: +91 800650990

2. Eligibility
By using our Site, you confirm that:

• You are at least 18 years old or accessing the Site under the supervision of a parent or guardian.
• You have the legal authority to agree to these Terms.

3. Products
We offer gym supplements, food supplements, nutraceuticals, and health supplements in various formulations, including powders, capsules, gummies, and tablets. All products are sold in sealed containers to ensure quality and safety.

• Products displayed on the Site are for personal use only and are not intended for resale unless specifically authorized by us.
• Product descriptions and images are provided for informational purposes. Actual packaging and product formulations may vary.

4. Use of the Website
You agree not to:

• Use the Site for fraudulent purposes or any illegal activity.
• Attempt to gain unauthorized access to the Site or its systems.
• Interfere with the proper functioning of the Site.

5. Orders and Payment

• Orders can be placed through the Site, subject to stock availability.
• We reserve the right to refuse or cancel any order for any reason, including pricing errors or product unavailability.
• Payment must be made in full at the time of purchase through the payment methods available on the Site.

6. Shipping and Delivery

• We deliver products within India only.
• Delivery timelines are approximate and may vary depending on location and unforeseen circumstances.
• Products will be shipped to the address provided during checkout. Please ensure all details are accurate.

7. Returns and Refunds

• Due to the nature of our products, returns are accepted only if:
  1. The product is damaged or defective upon receipt.
  2. The wrong product was delivered.

• Refunds or replacements will be processed after verifying the returned product. To initiate a return, contact us within 7 days of delivery at fitdnanutrition@gmail.com.

8. Product Disclaimer

• The products sold on our Site are not intended to diagnose, treat, cure, or prevent any disease.
• Consult your healthcare provider before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the Site.
• Delayed or failed delivery.
• Adverse effects resulting from the use of our products.

10. Intellectual Property
All content on the Site, including text, images, logos, and trademarks, is the property of FIT DNA NUTRITION PRIVATE LIMITED and protected by applicable laws. Unauthorized use is prohibited.

11. Privacy
Your use of the Site is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.

12. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.

13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Site.

14. Contact Us
For questions or concerns regarding these Terms, please contact us at:

• Email: fitdnanutrition@gmail.com
• Phone: +91 800650990

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use